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FAQ

FAQ

How do I create an account?

To create an account, click Sign Up, enter your email, set a strong password, and verify your email. Once verified, you can log in and complete KYC in the Profile section.

How do I enable 2FA?

Go to Settings → Security → Two-Factor Authentication. Scan the QR code with Google Authenticator and enter the 6‑digit code to activate. Keep your backup codes in a safe place.

Why was my KYC rejected?

KYC is rejected if the document is expired, cropped, or the selfie doesn’t match. Re-upload clear, full‑page documents and ensure good lighting. Support may request additional proof if needed.